What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also accept PayPal. All payments are processed securely at checkout.

When will my order arrive?

Most orders arrive within 4 to 7 business days, depending on your area. Our Shipping policy can be found here

How can I track my Vidashop order?

You can track your order through the tracking link sent to your email after purchase.

Does Vidashop offer international shipping?

We currently ship to Australia and the UK. Please note that we do not deliver to PO boxes or hotel addresses. As we continue to grow, we’ll update our shipping destinations, stay tuned for more countries coming soon. Our shipping policy can be found here.

What is Vidashop’s return policy?

We accept returns within 14 days of purchase for eligible items in their original condition. Our return policy can be found here.

How do I contact Vidashop’s customer support?

You can reach our customer support team via email at au@vidashop.co or through our “Contact Us” page.

Can I cancel or modify my order after placing it?

You can cancel your order within 60 minutes, or as long as it hasn’t been processed yet, using the ‘Cancel Order’ button in your account or order confirmation email.
To modify the shipping address, please contact us within the same window at au@vidashop.co. Order change & cancellation policy can be found here.

All Shipping policy can be found here

All Return policy can be found here